Beverage Cart Attendant-Brasstown Valley Resort & Spa
This is a Part-Time position
At Brasstown Valley Resort & Spa, Golf Cart Attendants:
Always operate with an emphasis on guest hospitality.
Greet all golfers on the golf course. Assistance should be offered immediately. Thank all customers as you leave.
Hospitality is an important part of each associates job.
a. We stress the importance of a warm smile and an enthusiastic desire to aid the customer in any way possible;
b. The quality program is directly linked to hospitality and customer satisfaction. It is making the extra effort to help a guest solve a problem by directing them to the right department or person for help, if you are unable to solve the problem;
c. It is imperative that you be able to give directions on the property and in the general area. You should be able to direct guests to popular sights and restaurants.
Complete product knowledge is required in satisfying customer needs. It is each associates responsibility to maintain a working knowledge of all merchandise, storage areas, stock levels and special requests.
Opening and closing procedures are to be maintained.
Guest room charges, credit cards and checks are to be authorized according the Resort procedures.
Each employee is required to know thoroughly all register procedures.
Balance all work at the end of the shift and use proper cash drop procedures.
Continual restocking or merchandise is required with instruction from management and supervisors.
A general knowledge of all storage areas as a back-up stock.
Straightening and cleaning storage area is everyone’s responsibility.
All staff is required to be available for physical inventories.
Be aware of daily activities in the Resort.
Be knowledgeable of the hours of operation for all the Resort facilities.
Education and/or Experience:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Brasstown Valley Resort& Spa is an equal opportunity employers committed to hiring a diverseworkforce and sustaining an inclusive culture. All qualified applicants willreceive consideration for employment without regard to race, color, nationalorigin, gender (including pregnancy), age, religion, disability, sexualorientation, or veteran status, or any other status or characteristic protectedby law.
Post-offer backgroundscreening will be conducted. DFWP/EEO/AA/Minorities/Females/ Disabled/Veterans.