Lead Server- Misty Creek Country Club, Sarasota
Misty Creek Country Club, located adjacent to the Myakka State Forest, is seeking an enthusiastic individual to assist with the daily operation of the Food and Beverage outlets. The ideal candidate should be passionate about food quality, presentation and providing exceptional guest service in all F&B areas. This is a great opportunity for someone looking for flexible hours, great benefits and an inclusive company culture.
Under the direct supervision of the Director of Club Operations, this position greets and serves the member/guest in accordance with standards of F&B quality, presentation and sanitation, in a gracious and professional manner for Misty Creek Country Club.
Education and/or Experience: High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
Supervisory Responsibilities: In absence of the Director of Club Operations, manages the department in accordance to established policies and procedures.
Must possess excellent communication skills, both written and verbal.
Certificates, Licenses, Registrations:
- ServSafe or similar recognized program T.I.P.S. certification or similar recognized program
To perform the job successfully, an individual should perform the following essential functions of the position:
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving – Identifies and resolves problems in a timely manner
Customer Service –Adheres to the Coral Hospitality Basics of Service standards; responds promptly to customer needs
Interpersonal Skills – Listens to others without interrupting; focuses on solving conflict, not blaming
Oral Communication – Listens and gets clarification; responds well to questions; participates in meetings
Written Communication – Able to read and interpret written information
Teamwork – Contributes to building a positive team spirit
Cost Consciousness – Conserves organizational resources
Diversity – Shows respect and sensitivity for cultural differences; promotes a harassment-free environment
Ethics – Treats people with respect; works with integrity and ethically; upholds organizational values
Professionalism – Follows through on commitments; accepts responsibility for own actions
Quality – Monitors own work to ensure quality
Quantity - Works quickly; completes work in a timely manner
Safety and Security – Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly
Adaptability – Able to deal with frequent change, delays, or unexpected events
Attendance/Punctuality - Is consistently at work and on time
Dependability - Follows instructions, responds to management direction
Initiative – Volunteers readily; asks for and offers help when needed
Physical Requirements/Work Environment:
Must be able to work in a fast-paced, high energy, and physically demanding environment.
Must be able to spend 90% of working time standing, walking, and reaching and 10% of working time sitting.
Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position.
Feeling or grasping objects of different size and shape.
Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery, or erratically moving surfaces.
Will be required to use physical capabilities including climbing and ascending or descending ladders, stairs, and ramps.
Must be able to carry loads greater than 35 pounds and exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently.
Must be able to communicate clearly with our guests in the primary language of the golf club, specific to location. (Primarily English).
Hearing sounds at normal speaking levels with or without correction.
Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.
Exposed to weather conditions and prevalent temperature changes.
Subject to moderate to high ambient noise levels.
Frequently required to function in narrow aisles or passageways.